Fabric yellowing, stains that set in that weren’t visible when the gown had been tucked away, adornments that lost their battle with gravity… these factors that will often cause our bride to think their gown is beyond the point of repair. Don’t lose hope! We would like to present our new wedding dress restoration service that already helped millions of brides who reclaim their precious memories.
Our wedding dress restoration team has been trained and certified by the Dry Cleaning and Laundry Institute (www.dlionline.org). Established in 1883, DLI has been the leading trade association for garment care professional for over a hundred of years. They are reputable as wedding dress restoration leaders by integrating state-of-the-art, technical laboratories in the heart of their testing and training center. Their training facility allows the real world to assess the effects of organic and non-organic fabric staining and insight on how to converse the stains effects to the fabrics over a long period of time. To become the experts in the handling and care of heirloom wedding gowns, this training has helped our team with the insight and knowledge that we need. The team is also certified to restore gowns that have been weathered by other forces of nature such as flood damage, smoke damage, and more.
This training has provided our team with the insight and industry knowledge needed to become experts in the handling and care of heirloom wedding gowns. In addition to restoring gowns that have been weathered by the tests of time, the team is also certified to restore gowns that have been weathered by other forces of nature such as flood damage and smoke damage.
When your gown arrives at our preservation facility, it undergoes to a fabric analysis to determine which treatment will be applied at treating everything from staining and yellowing to fabric wear. There are some cases in which our award winning SYSTEMK4 wedding dress cleaning procedure will successfully treat the gown. Hand cleaning with various fabric-safe and DLI certified agents are necessary. Gowns are prudently treated several times using proprietary formulas that have been passed down in family generation.
We took a few moments to interview Kelly Crapser, a member of the wedding dress restoration team, to get insight on the services. Below are a few success stories she shared.
"We received a call from an estate that had four wedding gowns dating back to 1890. These gowns were extremely intricate and even had pockets filled with sawdust under the armpits as deodorant didn’t exist back when the dress was sewn. We came to find out that these gowns were hand sewn by a then-famous seamstress in France. We took great care in the restoration process of these particular gowns since fabric that old is very rare. The restoration came out amazing and the estate owner and their family couldn’t have been happier with the results. We were all very proud to have been able to help this family preserve a piece of their family history."
"In July of 2014 we received an Azalea Trail (A prestigious southern heritage pageant) Maid Dress from Alabama that had been in the floods that plagued that part of the country. The gown included 19 accessories that had all been terribly stained by the flooding along with the gown itself. The dress and all 19 accessories were beautifully and painstakingly preserved by our team and returned to the proud owner."
"In 2013 we received a gown from a bride who was married in Europe. After the ceremony was over she walked into the river as that was the tradition in the groomsman’s culture. Needless to say the gown came to us very soiled with rich river mud and even had seaweed which had dried into the fabric. Our restoration team was able to bring the gown back to life and have it back to her to wear for her second ceremony here in the US."
"To speak beyond wedding dress restoration, word of our services have also reached curators across American and we’re often sent old military uniforms that we clean, restore and preserve for museum displays."
"We once received a dress that was covered from head to toe in mud. We were so curious as to what happened to the gown that we called the bride to find out how the dress had become so very soiled. We assumed it went through a bad flood but to our surprise the bride exclaimed that she had taken part in the “Trash Your Dress? fad and had mud wrestled her husband for a very unique photo session! Her mother (who had lovingly purchased the gown for her) didn’t know about the “Trash Your Dress? adventure and the bride was having big regrets. We were able to restore the gown to as good as new and her mother never knew the difference."
If your gown is 20 years old or more than, then it is recommended that your gown needs a restoration service.
Easy! Visit our Trusted Wedding Gown Restoration Kit page. If desired, you may personalize your kit and checkout on our website. In just 3-5 days your kit will arrive.
Each gown has its own needs. The length of time will depend on the condition of the gown. Normal restorations will take 5 to 7 weeks. We offer Rush processing. This can be added to your order which shortens the processing time to several weeks.
Yes, twice a year our staff is retrained on-site by leading fabric advisors. These advisors specialize in the restoration and care of museum piece garments.
We cover most of the questions you may have in our preservation FAQ page. If you can’t find answer to your questions, you are always welcome to contact us at (800) 830-4665 M-F 9am- 5pm EST and we'll be ready to assist.