0

Your Cart is Empty

We have good news for you! Your gown is now ready to be shipped back to you after our meticulous wedding dress cleaning and preservationprocess. There is nothing to worry about how it will be shipped because we got you covered!

To ensure that your gown is safe, we will place it in our crush-proof, heavy-duty, and water-resistant preservation box. Here’s the process on how we ship your gown.

Receive an email notification

Before shipping your gown, we will send you an email notification. It will induce all the information you will need like the tracking number so you can locate the whereabouts of your gown.

Dress Examination

As soon as you receive your wedding gown, we highly recommend you to check it and see if there is anything that we missed. We will provide you with white gloves that you can use in checking your gown to avoid any transfer of dirt from your hands. After that, you can put it back in the box if everything is good.

Important note: Make sure that YOU DO NOT TEAR THE ENTIRE PRESERVATION BOX as it may remove the 100-year warranty print. If that happens, we cannot guarantee that any new stains in the gown will be catered. Furthermore, all changes and concerns must be addressed to us within 15 days of receipt.

Storage Guidelines

If there are no problems with your gown, the next important thing to do is to store it properly. We highly recommend you put it in a cool and dry place and avoid storing it on attics or basements because there is a high possibility of getting it stained.

Frequently Asked Questions About Shipping Process

To serve you well, we provided answer for the frequently ask questions about the return trip of your preserved wedding gown.

IS MY SIGNATURE MANDATORY ONCE I RECEIVED THE GOWN?

Yes. We do require a signature from you to serve as a receipt that you indeed received your gown. If you prefer to have it picked up, you can inform UPS to hold your item at their facility until you can get it.

UPS usually does three attempts of delivering it to your house before they hold your shipment at their facility. You can also negotiate with them the perfect time to deliver your item so that you can receive it right away.

CAN I HAVE MY PRESERVED GOWN SHIPPED TO A PO BOX?

No. Since we need your signature upon the delivery of the item, we will require you to provide your home address for delivery and not a PO BOX.

WHILE IN STORAGE, MY GOWN GOT DAMAGED DUE TO FLOODS/SMOKE/MOLDS, ETC. CAN I HAVE IT RE-PRESERVED?

Definitely, yes! We do re-preserve gowns that have been damaged due to natural disasters. Please do contact us and provide us all the information needed for us to re-preserve your gown.

DO YOU HAVE ADDITIONAL QUESTIONS?

If you have other concerns and questions that were not covered in our FAQ page, please do contact us at (800) 830-4665 from Mondays to Fridays 9 AM-5 PM EST and we will be available to assist you accordingly.

Why Preserve With Us?

✔ Most Trusted

✔ The most trusted wedding dress preservation company by millions of brides, leading the industry since 1913.

✔ Safe and Insured

✔ We provide you the right tools to make sure that your beloved gown arrived in our care safely and our shipping insurance provides security to your garment when delivered

✔ Museum Quality

✔ Our advanced garment cleaning technology and preservation process are that of the same quality used and trusted by museums across the globe.

✔ Affordable

✔ We offer the most reasonable price in the industry.

Discover More About America's #1 Rated Preservation Kit

LEARN MORE WATCH HOW IT WORKS BEFORE & AFTER GALLERY

WHY PRESERVE WITH US?

  • Trusted by millions of Brides

    We exist to serve every bride. Since many decades, we already served millions of brides.

  • FREE Shipping

    FREE 2 way shipping with prepaid insurance

  • Museum Quality

    The world class cleaning and preservation process & technology applied on your gown is the same that is trusted by museums across the world.

  • Very Affordable

    Our preservation package offers the lowest price with high quality of service.

  • 90 Days Returns

    Our Return Process is simple and hassle free. You can return your kits up to 90 days from your item's ship date.